FAQs
Which fabrics do we use?
We carefully select high-quality breathable fabrics that are easy to layer and ensure your comfort.
Kurta: Mallai cotton, cotton satin, linen satin, crape, rayon, cotton linen, linen, chanderi cotton.
Bandi: Mallai cotton, cotton linen,linen, chanderi cotton, tussar silk, dupion silk.
Achkan: Tussar silk, linen, chanderi cotton.
Shirts: Cotton linen, cotton, pashmina
Pajama: Cotton
What Standard Sizes and Fits do we offer?
We offer standard sizes: 36 (XS), 38 (S), 40 (M), 42 (L), 44 (XL), 46 (2XL). These numbers correspond to chest size in inches (body measurements).
We also provide two fits:
Slim Fit: Tailored for a sleek appearance.
Comfort Fit: Designed for relaxed look and ease of movement.
How to find your ideal Standard Size
Measure your chest, stomach (around the navel), and hips at their fullest points. Ensure the tape is straight and snug. Check these measurements on our standard size chart. Click Here to find your ideal standard size.
To understand how to measure these areas, you can refer to our measurement video.
Click Here
Do you offer options for kids, custom, and plus sizes?
Yes, we do! Here's how we cater to all our customers:
Kids' Sizes: Our styles are available for newborns through teenagers.
Custom Sizing: Share your detailed measurements using our measurement form, and we'll create a perfect fit tailored to your preferences.
Plus Sizes: Please contact us for any size you need—we've got you covered.
What is the difference between slim and comfort fit?
Slim Fit: Designed for a sleek and tailored look, slim fit styles contour closely to the body with a tapered waist and narrower sleeves, creating a sharp and modern silhouette. Ideal for those who prefer a snug fit.
Comfort Fit: Designed for ease and movement, comfort fit styles offer a relaxed and effortless look, making them ideal for those with a naturally broader build or who prefer more room, ensuring all-day comfort without compromising on style. Overall it is 1 inch looser than the slim fit.
Who should choose slim fit vs comfort fit?
Slim fit is for you if you have a lean body and prefer clothes that fit close to your body.
Comfort fit is for you if you have a fuller frame, prefer a looser fit, or if you're between two sizes (for example, if you're between size 40 slim and size 42 slim, choose 40 comfort for a better fit).
When should I choose a custom size?
If your body measurements don’t fit into one standard size on our size chart, a custom size is the best option.
For example, if your chest matches size 38 slim, your stomach fits size 40 slim, and your hips align with size 42, custom sizing will ensure the perfect fit for you.
How to Measure Yourself?
We’ve created a helpful video guide to assist you in measuring yourself accurately for our custom fit option.
Watch the video here: Click Here
What are the shipping and delivery timelines for orders?
Standard Sizes: Orders for standard sizes are shipped within 7 business days and typically delivered within 10 business days for domestic orders.
Custom Sizes: For made-to-measure styles, dispatch timelines are up to 10 business days. Paid express shipping is available for faster delivery.
PB Luxe Styles: These are shipped within 12 business days and delivered within 15 business days for domestic orders. For international orders, the dispatch timeline remains 12 business days, with delivery approximately 7 business days after dispatch.
Ready-to-Ship (RTS) Styles: These styles are shipped within 24-48 hours of order placement. Delivery takes 2-3 business days after dispatch for domestic orders. Free standard shipping is available.
International Shipping: For all international orders, the dispatch timeline remains the same (within 7 business days for standard sizes and 10 business days for made to measure) and it should reach you around 7 business days after dispatch.
PB x Nava Collection: All orders are shipped within 10 business days and delivered within 14 business days for domestic orders. International orders follow the same dispatch timeline with delivery approximately 7 business days after dispatch.
Do you ship internationally?
We offer worldwide shipping, with charges varying based on the size of your order and your location. Please note that any customs duties, import taxes, or local taxes imposed by the destination country are the responsibility of the customer.
If a package is returned to us due to unpaid duties or any delivery issues, the customer will need to cover the reshipping cost. For alterations or returns, the customer is responsible for the shipping fees both ways.
Is there an express shipping option?
Paid express shipping is available for domestic orders to ensure faster delivery. Please note: selecting express shipping doesn’t affect the production timeline (which is between 7-14 working days depending on the style you choose.) It only reduces the shipping timeline to delivery within 48-36 hours. Contact us for further information.
What is the exchange policy?
Exchanges can be requested within 2 weeks of delivery. Items must be in their original condition—unworn and with tags. We’ll review the request before confirming the exchange. You can exchange for another item, store credit, or we can alter the piece if needed. Please contact us for more details.
Is Cash on Delivery option available?
Yes, Cash on Delivery (COD) is available for domestic orders only. For any queries, feel free to reach out to us via WhatsApp or email using the contact details provided below.
Contact Us
For any queries or assistance, feel free to contact us at:
Phone/WhatsApp: +91-6362216278
Email: contact@projectbandi.com